Shipping & Delivery – High Quality Motor Service

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Delivery Information

When will my order be shipped?

We offer FREE shipping on all domestic orders across the Continental United States. If your order does not qualify for free shipping or if you want to upgrade to another shipping method, please feel free to contact us.

Do you ship internationally?

Customers with international order will not be charged a fee for shipping at checkout. You will be contacted after purchase with shipping costs and estimated transit time. International shipments take longer to prepare due to the additional paperwork required as well as the additional transit times, you will be contacted with this information.

Delivery time

We guarantee that your order will be shipped on the same day you order, but we do not guarantee the delivery time because it is linked to shipping companies.

Tracking

You can track your order and know its status by visiting the “Track Order” page and then entering the order ID or the billing email associated with the order.

Shipping Metods	Rate	Max Charge
FedEx	10% of order value	$299
FedEx, Signature Required	10% of order value + $20	$299 + $20
In-Home Delivery	$299 per trip	$299
In-Home Delivery, Time-Specific	$399 per trip	$299

HQMS Comprehensive Warranty Program

At HQMS, our commitment to exceptional customer service extends beyond offering competitive prices. We are proud to introduce our Comprehensive Warranty Program, designed with your peace of mind as a top priority. Here's what our program offers:

Extended Coverage: Enjoy a 6-month unlimited mileage warranty on all our products. This extended coverage ensures that your purchases are protected for a substantial period, giving you peace of mind.
Customer Satisfaction Guarantee: Your happiness is our success. We understand the importance of trust and satisfaction in building lasting customer relationships. Our warranty is more than just a policy; it's our promise to you for a worry-free experience.
Reliable Support: In the unlikely event that you need to utilize your warranty, rest assured that you will receive the same level of superior customer service that you experienced during your initial purchase. We pride ourselves on our responsive and helpful support team, ready to assist you with any concerns.
Hassle-Free Claims Process: We've streamlined our claims process to be straightforward and user-friendly. Should you need to make a warranty claim, our team will guide you through each step, ensuring a smooth and efficient experience.
Building Trust: We hope our services exceed your expectations and that you won't need to use your warranty. However, if the situation arises, we want you to be confident in the quality and reliability of our service. Our goal is to build a trusting relationship with you, our valued customer.

In summary, the HQMS Comprehensive Warranty Program is a testament to our dedication to quality, customer satisfaction, and trust. We're not just providing a service; we're building a partnership with every purchase.

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